Official Policy Document

pkpk77 Privacy Policy

Q: How can I request deletion of my personal data?

Email support@pkpk77.mom or contact us via 24/7 Live Chat to request data deletion. Data that must be retained to meet legal obligations (KYC, AML) will be kept; all other data will be deleted.

Your personal data matters to us. This policy clearly explains how pkpk77 collects, stores, uses and protects your data.

Last updated: 29 October 2026

1 Introduction

This Privacy Policy ("Policy") applies to any player ("you", "user") who uses the pkpk77 platform ("we", "service"). By accessing the pkpk77 website, creating an account or using our services, you agree to the data collection and processing described in this Policy.

We are committed to handling the personal data of players in Myanmar responsibly, in order to earn their trust. Your data is protected using SSL encryption and modern data security systems.

2 Data We Collect

We collect only the data needed to provide our services. The types of data collected are as follows—

(a) Data You Provide Voluntarily

Name, date of birth and relevant registration details
Email address
Bank account or KBZPay, Wave Money, AYA Pay, CB Pay digital wallet details
National ID copy or identity document submitted for KYC compliance
Enquiries, complaints or conversation records sent to us

(b) Data Collected Automatically

IP address and network connection data
Browser type, device model and operating system
Site visit time, pages viewed and click history
Game history — games played, deposit and withdrawal records, and bonus usage
Cookies and standard web tracking technologies

3 Purposes for Using Your Data

Collected data is used only for the following purposes—

Account registration, verification and security checks
Processing deposits, withdrawals and payment transactions fully
Eligibility checks for bonuses, promotions and VIP rewards
KYC (identity verification) and responsible gambling policy enforcement
Anti-money laundering (AML) protection and fraud prevention
Customer support via 24/7 Live Chat and [email protected]
Improving website performance and user experience
Record-keeping in compliance with applicable laws

We will not sell, rent or share your personal data with anyone.

4 Cookie Policy

Our website uses cookies and similar technologies (Session Storage, Local Storage). These are essential for normal website operation, security and remembering your preferences.

Cookie Types

Essential Cookies — Login sessions, CSRF protection and core website functions
Preference Cookies — Language, screen resolution and website settings
Analytics Cookies — Understanding website traffic and usage patterns (no personal data included)

You can restrict cookies in your browser settings. Please note that doing so may cause some services to not work correctly.

5 Data Sharing and Disclosure

pkpk77 will not sell your personal data to third parties. Data may be shared only in the following limited circumstances—

Payment Service Providers — To complete financial transfers with platforms such as KBZPay, Wave Money, AYA Pay and CB Pay
Technology Service Providers — Website hosting, cloud storage and security services (bound by data protection agreements)
Legal Compliance — When required to respond to regulatory authorities, court orders or valid legal notices
Financial Fraud Prevention — Relevant processes for anti-money laundering (AML) checks

In all such sharing, pkpk77 contractually requires third parties to fully meet their data protection obligations.

6 Data Retention Period

Collected personal data will be retained only as long as needed for the purpose it was collected, and until applicable legal requirements are met. General policies are—

After you close your account, security and financial records may be retained for the period required by applicable law
KYC and AML records are retained for the period required by law
Customer support communication records are retained until the issue is resolved
Advertising response data is deleted once the agreed retention period has ended

Data that no longer needs to be retained is destroyed using secure data deletion methods.

7 Your Rights

You have the following rights regarding your personal data on the pkpk77 platform—

Right to Access

You can request to view your own data. You can obtain a copy of the data we hold about you.

Right to Rectification

You can request correction of any personal data that is inaccurate or incomplete.

Right to Erasure

You can request deletion of data we hold that is not subject to a legal retention obligation.

Right to Restrict and Object

You can apply to restrict or object to the processing of your data for specific purposes. This request will be fulfilled to the extent permitted by law.

To exercise any of these rights, contact us at [email protected] or through 24/7 Live Chat.

8 Data Security Measures

We use up-to-date technology to protect your personal data from unauthorised modification, unauthorised access and breaches—

SSL/TLS encryption — protects all data transfers
Database Encryption — protects stored data
Two-Factor Authentication (2FA) — adds an extra layer of security when logging in
Access Controls — staff can only view data relevant to their own duties
Security Audits — regular data security checks are carried out
Data Breach Response Plan — if a breach occurs, you will be notified in accordance with applicable law

Please understand, however, that data transmitted over the internet cannot be guaranteed to be 100% secure.

9 Age Restriction

pkpk77 services are available to persons aged 21+ only. We do not knowingly collect personal data from anyone under 21. If we become aware that we have done so, we will immediately delete the relevant data and close the account.

10 Policy Changes

This Privacy Policy may be updated from time to time. If significant changes are made, we will announce them in a prominent place on our website. Continued use of the website after any changes constitutes acceptance of the updated policy.

You can always find the current version of this policy at pkpk77.mom/privacy-policy.

11 Contact Us

If you have any questions, requests, or complaints regarding this Privacy Policy —

Email — [email protected]
24/7 Live Chat — Live Chat on the pkpk77 website (available in Myanmar language)

We will respond to all data protection inquiries as quickly and completely as possible.

Privacy Protection — Quick Answers

Common questions and answers from players about pkpk77's Privacy Policy

No. pkpk77 does not sell, rent or transfer your personal data to any third-party company or individual. Data is shared with payment service providers and technology partners only to deliver our services, and only under data protection agreements.

Retention periods depend on the type of data. KYC and financial records are kept in line with legal requirements. Customer Support records are kept until the issue is resolved. Data that is no longer required by law is deleted securely without delay.

Email [email protected] or contact us via 24/7 Live Chat to request data deletion. Data that must be retained to meet legal obligations (KYC, AML) will be kept; all other data will be deleted.

pkpk77 protects your data using SSL/TLS encryption, database encryption, Two-Factor Authentication and up-to-date security technologies. These measures make unauthorised access very difficult, though pkpk77 is transparent that 100% security cannot be guaranteed.

You can restrict cookies in your browser settings. However, if essential cookies are disabled, login, session management and some site functions may not work correctly. Turning off analytics cookies has no significant impact on how the site operates.

pkpk77 passes KBZPay, Wave Money, AYA Pay and CB Pay payment data to the respective payment provider solely to process transactions. Card numbers, PINs and secret codes are not stored on pkpk77 servers. Only transaction records are retained for compliance purposes.